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Information on the right of withdrawal for consumers on the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)
A consumer is any private individual who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of withdrawal, you must ([Einsetzen: Namen/Firma, Anschrift des Widerrufsadressaten, Telefonnummer, E-Mailadresse und, sofern vorhanden, die Telefaxnummer. Sie können auch den shortcode RH Electronics
82285 Hattenhofen dafür verwenden, und die Adresse in Einstellungen DE hinterlegen.]) inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter, fax or e-mail sent by post). You can use the attached model withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiration of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– To [Einsetzen: Namen/Firma, Anschrift des Widerrufsadressaten, E-Mailadresse und, sofern vorhanden, die Telefaxnummer.]:
– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
– Ordered on (*)/received on (*)
– Name(s) of consumer(s)
– Address of the consumer(s)
– Signature of consumer(s) (only for paper communication)
(*) Delete as appropriate.
Exclusion or premature expiry of the right of revocation
The right of withdrawal does not apply to contracts for the supply of digital content which are not prefabricated and for the production of which an individual selection or provision by the consumer is decisive or which are specifically tailored to the personal needs of the consumer.
The right of revocation shall expire prematurely if we have only begun to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of revocation with the commencement of performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.