The repair time is usually about 2-3 working days. After the repair has been completed, you will receive your device back immediately together with the invoice. You do not have to make an appointment with us: we repair how the equipment arrives at our premises. We can also treat your repair order preferentially. We offer you the option of “express repair” and thus guarantee you a very fast repair time of 1 working day. We charge this service with 50,00 – 100,00 Euro net depending on the device type. On our website we announce you about 2 weeks in advance important dates such as holidays or the like.
That’s how shipping could work:
You send your control unit (depending on shipping variant) approx. 1-3 days
Repair in our house (depending on repair volume) approx. 2-3 working days
Return shipment (depending on shipping route) approx. 1-3 days
In general, you will receive your device back after approx. 3-4 days. If your device cannot be repaired immediately, we will contact you immediately. In the repair order, it is possible to book an express delivery at an extra charge. This allows you to speed up the return delivery and you will receive your device back the next working day after the repair.
All data are without guarantee and are valid for the dispatch within Germany.